Shipping & Returns

European Union (German based inventory)

We offer free standard shipping anywhere in the EU for orders worth €39 and over.
Shipping estimates can be found during checkout.
We aim to ship all orders within 1 business day and most orders are shipped same day if received before 2:00pm CET.

International (UK based Inventory)

Please visit our UK and Worldwide dedicated site at for shipping destinations to every single country in the world!

Service Your item is considered lost
Standard 10 working days after the due date
Express 10 working days after the due date


For unopened items, we accept returns within 14 days of receiving your products and shipping is the responsibility of the buyer.

If you have received a defective product, please reach out to us at

Order Changes / Cancellations

If an order has already been fulfilled, it cannot be changed or cancelled. But, if an order hasn't been processed yet, you may be able to change or cancel it. Please reach out to us at for any such requests.